Qualtrics - Can't Add Collaborators to a Project

Issue/Question

  • I cannot add some people as collaborators on a survey project; they are not coming up in the directory.

Environment

  • Oregon State University
  • Qualtrics

Explanation

Accounts in the OSU Qualtrics instance are created when a person logs in for the first time. If they have not logged in to OSU Qualtrics yet, they won't be available to add as collaborators.

Resolution

Ask the other person to login at oregonstate.qualtrics.com.

Once they have done that, you should be able to select their username to add as a collaborator.

Assistance

For assistance, contact the Service Desk.

If there is a specific "request" form add that as link here.

Details

Article ID: 128810
Created
Thu 2/25/21 3:16 PM