Wireless - "Forget" OSU_Secure or Eduroam Network on Windows 10

Issue/Question

  • How do I forget a wireless network on Windows 10?

Environment

  • Oregon State University
  • Wireless Network
  • OSU_Secure or Eduroam
  • Windows 10

Cause/Explanation

If your connection to OSU_Secure or Eduroam has stopped working, the most common cause is that your ONID password was recently changed.

Regardless of the cause of the issue, "forgetting" a wireless network allows you to set up the connection again and can resolve many issues.

Resolution

Method 1 - Use the Command Line

  1. Press the windows key Windows key image.
  2. Type in "cmd" and press Enter.
  3. In the command prompt, type in one of the following depending on whether you use OSU_Secure or Eduroam:
    • netsh wlan delete profile name="OSU_Secure"
    • netsh wlan delete profile name="eduroam"
  4. Reconnect to the wireless network: Guide: Connect to Eduroam Wireless

If you are uncomfortable using the command line, alternative instructions can be found below.

Method 2 - Use Network Settings Menu

  1. In the lower right corner of the screen, click the Network icon  
  2. Click “Network Settings“ Wireless icon is highlighted, Network Settings is highlighted.
  3. Select "Wi-Fi" on the left Network & Internet window with "Wi-Fi" highlighted.
  4. Click on “Manage Wi-Fi settings." "Manage Wi-Fi Settings" is highlighted.
  5. Scroll down to "Manage known networks"  
  6. Click on OSU_Secure and choose "Forget" "Manage known networks", "OSU_Secure" and "Forget" are highlighted.

 

For assistance, contact the IS Service Desk.

Details

Article ID: 34692
Created
Wed 8/2/17 4:46 PM
Modified
Fri 9/27/19 4:52 PM