Office 365 - Known Issue: MECOP student can't access Office 365

Issue/Question

  • I'm a MECOP student and can login to Office 365; why can't I install Office apps?

Environment

  • MECOP Student
  • Office 365

Cause

Only students who are currently enrolled in classes at OSU get access to Microsoft 365 Apps. Because MECOP students are not usually enrolled for classes, they are not eligible for Microsoft 365 Apps.

Resolution

Method 1 - Use Office Online Apps

You can continue to use the Office Online apps through a web browser.

Method 2 - Use Citrix Apps

All of the Office apps are available online via Citrix Apps at: https://apps.oregonstate.edu

Method 3 - Request Temporary Access

MECOP students may contact the Service Desk to request a temporary Microsoft 365 Apps license. The Service Desk will escalate the request to the Office 365 team for review.

Details

Article ID: 52604
Created
Wed 4/25/18 10:45 AM
Modified
Wed 7/8/20 5:33 PM