Library - Can't Access Link to PDF

Tags Library

Issue/Question

  • I received an email with a link to a library article but I cannot access the link; I see the message "Error: failed to load PDF document."

Environment

  • Oregon State University
  • Library
  • Emailed links to PDF files

Resolution

  1. First, try accessing the link via a different web browser.
  2. If the email with the link came from Interlibrary loan and the PDF appears to be corrupted, please contact:
    • valley.ill@oregonstate.edu.
  3. If the email with the link is not from Interlibrary loan, please contact the Library Info Desk at:
    • valley.reference@oregonstate.edu
    • 541-737-7293

 

Details

Article ID: 90327
Created
Thu 10/24/19 8:47 AM
Modified
Thu 10/24/19 8:49 AM