Service Desk Survey Request Emails

Issue/Question

  • Why did I get an email called "Service Desk Survey Request"?

Environment

  • Oregon State University

Explanation

When you contact the Service Desk, or Service Desk @ Cascades, we create a ticket to track your request. When your ticket is closed, our system may send you a survey link. Survey results are reviewed by management and are used to make improvements to our service. A manager may follow up with you about your feedback.

Service Desk survey emails come from: Kirsten Petersen <notify@teamdynamixapp.com>

Service Desk @ Cascades survey emails come from: Tania Mahood <notify@teamdynamixapp.com>

Procurement and technology setup survey emails come from: Tania Mahood <notify@teamdynamixapp.com>

The web URL for the survey starts with: oregonstate.teamdynamix.com

 

For assistance, contact the Service Desk.

Details

Article ID: 98807
Created
Wed 2/19/20 10:03 PM
Modified
Fri 1/14/22 3:22 PM