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Issue/Question
- My distribution list is unable to receive messages from external senders.
Environment
- Oregon State University
- Exchange Email
- Distribution List
Explanation
By default, new distribution lists are configured with a setting requiring all senders to authenticate. In practice, this means that an Exchange distribution list will reject messages from anyone outside of OSU's Exchange instance.
Resolution
Contact your IT team to remove the setting from your distribution list.
Customer Experience customers can contact the Service Desk.