MS Bookings - Former OSU Person's Bookings Calendar Still Active

Issue/Question

• A former OSU person had a Bookings page that is still active, even though they have left OSU. How can this be found and turned off?

Environment

• Oregon State University
• Microsoft Bookings
• Former Employee, Former Student

Explanation

A Bookings calendar created by an OSU person can persist as long as their ONID account exists. An Exchange administrator may need to find and remove such a calendar to prevent people trying to schedule with a person after they have left.

Resolution

An Exchange administrator can perform the following steps:

1. in PowerShell ISE:
   • connect-exchangeonline
   • $bookingscalendars = Get-Exomailbox -Filter {RecipientTypeDetails -eq "SchedulingMailbox"} -Properties PrimarySMTPAddress -ResultSize Unlimited
     • This command may take a long time to complete
   • $bookingscalendars | Get-MailboxPermission | ? {$_.user -like "*username*"} | fl Identity
     • replace "username" with the account holder's ONID username
     • This command may take a long time to complete
2. Once the Bookings mailbox has been found, assign yourself full mailbox permissions to it:
   • add-mailboxpermission -Identity {identity} -user username@oregonstate.edu -accessrights FullAccess
     • replace {identity} with the identity/name you found in the steps above
3. Next, browse to the Bookings admin interface at: https://outlook.office.com/bookings/
   • Click on Discover and enter the identity/name of the Bookings calendar.
   • Follow the steps here to disable the Bookings calendar: MS Bookings - Remove or Disable a Bookings Calendar

Assistance

For assistance, contact the Service Desk.