Recently Modified Articles

Zoom Default Settings and Recommended Settings for Faculty and Advisors
Default settings for Zoom, and recommended settings for large lectures, small discussions, guest speakers, advisors and Zoom recording processing.
Issue for Students: Zoom meetings not appearing in Canvas
Issue for Instructors: Zoom meetings created through Canvas are not appearing in course
Faculty should create Canvas calendar events with Zoom meeting URL to help students locate meeting information, and to add meeting information to students' Canvas calendars.
Zoom: Using Zoom in Canvas
Kaltura: Launch Kaltura webcam recorder
Kaltura: Where do I find My Media?
Zoom - Record a Meeting (Cloud Recording & Local Recording)
This KB includes steps on how to record a Zoom Meeting using either "Record to the Cloud" or "Record on this Computer"
Adobe Creative Cloud - Temp "at-home" access
These steps will cover how to install Adobe Creative Cloud with the temporary "at-home" licenses.
Home Internet Options
Information about Internet Service Providers who are offering special deals or service upgrades in response to COVID-19
Covid-19 Resources
Virtual Open Lab for Students
MS Teams - Can't Login or "You're Missing Out" Message
Duo - Received a Push Request I Did Not Request
Exchange Online - "Not recognized as a valid sender"
Zoom - Stop/Disable Participant's Video
This knowledgebase article covers stopping and disabling a participant's video while in a meeting.
Soft Phones - Using
Zoom - Access Denied
Zoom - How to Sign-In to OSU Zoom Desktop App
Adobe CC - Install/License
This article will go over installing and licensing Adobe CC.
Soft Phones - About
Soft Phone via Citrix
Keep Working - Remote Resource and Service Access
Internet Troubleshooting