Recently Modified Articles

Teams - "Reports to" is Showing Incorrect Name
Google Drive - "You need permission" Warning
Updating ArcGIS License - How To Steps
If you need a how to for updating the ArcGIS license you can use this guide for windows or mac computers. This is for service desk officials and is referring to the computer type that the technician is working on.
Change an AD Account (Non-ONID) Password
MacOS - Backup Data Using Time Machine
CN - Mac - When and How to Upgrade
Issue: Canvas - Zoom content in Canvas not showing or loading
MacOS - Running First Aid on Hard Drive
ONID - "We could not change your password"
Guide: Linux KB Articles
Linux - Remotely Access a Windows Computer
Exchange Online - Find Lost Emails
Zoom - Use Zoom on Linux
Teams - Use Teams on Linux
VPN - Setup for Linux
Wireless - Connect to OSU_Secure on Linux
Exchange Email - Sign in to Outlook on the Web
CN - Mac - Approve the MDM Profile
Guide: Passwords
Install Visio 2019 or Project 2019 with Office 365
This article will go over how to install Visio or Project alongside Office 365.
ONID - Login Help
General troubleshooting for login problems with ONID accounts.
ONID - How to Change Your Password
The process for changing your ONID password if it is known, unknown, or expired.
ONID - I changed my ONID password, what devices do I need to update after that change?
This article lists and links to the various places to update your ONID password after you change it. Those items include e-mail programs, OSU_Secure, Eduroam wireless connections, etc.
ONID - Update Windows Password for Off-campus OSU Computer