Service Desk
Enabling
Confidential
Medium
The Service Desk provides general assistance and manages service requests from individuals and departments.
Secure and operational computers, access to OSU Resources, Tier 1 support for many OSU IT services and applications
Telephone, email, in-person, or web form
8A-7P M-F, 3P-7P S/S
There is no cost to use the service desk.
OSU students, staff, and faculty.
OSU affiliation.
Service Desk hours
No formal training is necessary.
625,099
None at this time
CN, College IT support
Active Directory auth, terminal server, Microsoft Stack
CN, College IT support, ITSM