Encrypted SSN Vault

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Encrypted Vault

  • Service Type: Enhancing
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

The Encrypted SSN Vault service archives social security numbers in secure software.

Value

How this service adds value towards the mission of the university

The Encrypted SSN Vault allows OSU to segment this invaluable PII data, but also allow it to be queried and/or retrieved if that is deemed operationally necessary.

Service Access

Request Access

How to access to this service

Access is limited to key individuals in the Office of the Registrar, Human Resources, and Business & Finance departments.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use the vault.

Audience

Who can access this service

Certain roles in the Office of the Registrar, Human Resources, and the Business & Finance departments.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Only open to certain roles in the Office of the Registrar, Human Resources, and the Business & Finance departments.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Provided by the Office of the Registrar, Human Resources, and the Business & Finance departments.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Registrar, Director of Human Resources, Controller
  • Business Contact(s): jacob.jones@oregonstate.edu, linda.sather@oregonstate.edu, dan.hough@oregonstate.edu, kent.kuo@oregonstate.edu
  • Business Unit(s): Office of the Registrar, Human Resources, Business and Finance
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

14479.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

AWA, Banner Finance, Banner HRIS, Banner Student, Banner Financial Aid, Student AR,  ODS,  CORE Reports

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required