ONID Services

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

ONID Services

  • Service Type: Enhancing
  • Security Rating: Public
  • Business Impact: High
  • Business Priority: Low
  • Lines of Service:
    • How We Learn
    • How We Work

Overview

Description

A brief summary of this service

Certain ONID accounts include services such as storage, web hosting and email.

Value

How this service adds value towards the mission of the university

Service Access

Access this Services

Additional links for accessing the service

ONID - OSU Network ID

ONID - OSU Network ID http://onid.oregonstate.edu

Request Access

How to access to this service

Automatic

Service Hours

When this service is available

24/7/365; maintenance window 8am Saturday

Charges, Options & Fees

The cost for someone to access this service

There is no cost associated with an ONID account.

Audience

Who can access this service

Students, employees, associates, and those with sponsored ONID accounts.

  • Students: All
  • Employees: All
  • Departments: Some
  • Associated Groups: Some

Requirements for Access

Any additional requirements before a user can access this service

A sponsored or student, employee, or associate’s ONID account.

Support & Training

Availability

When support for this service is available

Service Desk Hours

Training

What training is available for this service

No formal training is necessary.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Identity
  • Business Contact(s): Doug.Weir@oregonstate.edu
  • Business Unit(s): Information Services
  • Service Owner(s): Director of Identity
  • Service Manager(s):
  • Escalation Contact(s): Service Desk

Cost

The cost to operate this service

9,471 

Service Level Agreement

The agreed upon level of service between the provider and user

No published SLA

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Email & Calendaring, Box, On Prem Data Storage

Enabling

Services that must be in place for this service to be delivered

ONID Account

Enhancing

Services that enhance the value of this service and are not absolutely required