• Service Type: Enhancing
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

The OSCAR service collects data for HR.


How this service adds value towards the mission of the university

The OSCAR application allows OSU to gather information with set business logic to improve data quality results prior to entering this information into the Banner HR/Payroll systems.

Service Access

Access this Services

Additional links for accessing the service

Access OSCAR

Access OSCAR http://oscar.oregonstate.edu/

Request Access

How to access to this service

Access is limited to all OSU employees and staff in the Human Resources and Payroll offices.

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use OSCAR.


Who can access this service

OSU staff.

  • Students: N/A
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU staff.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Provided by HR.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Human Resources
  • Business Contact(s): donna.chastain@oregonstate.edu, steve.nash@oregonstate.edu, joe.chambers@oregonstate.edu, kent.kuo@oregonstate.edu
  • Business Unit(s): Human Resources, Payroll Office
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services


Services related to this service that are not Enabling or Enhancing

Appworx, Banner Human Resources, Banner Payroll, Banner Finance, FormFusion,  ODS,  CORE Reports


Services that must be in place for this service to be delivered


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25536
Tue 1/23/18 1:46 PM
Mon 6/25/18 12:43 PM