OSCAR

OSCAR

  • Service Type: Enhancing
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

The OSCAR service collects data for HR.

Value

How this service adds value towards the mission of the university

The OSCAR application allows OSU to gather information with set business logic to improve data quality results prior to entering this information into the Banner HR/Payroll systems.

Service Access

Access this Services

Additional links for accessing the service

Access OSCAR

Access OSCAR http://oscar.oregonstate.edu/

Request Access

How to access to this service

Access is limited to all OSU employees and staff in the Human Resources and Payroll offices.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use OSCAR.

Audience

Who can access this service

OSU staff.

  • Students: N/A
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU staff.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Provided by HR.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Human Resources
  • Business Contact(s): donna.chastain@oregonstate.edu, steve.nash@oregonstate.edu, joe.chambers@oregonstate.edu, kent.kuo@oregonstate.edu
  • Business Unit(s): Human Resources, Payroll Office
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

26868.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Appworx, Banner Human Resources, Banner Payroll, Banner Finance, FormFusion,  ODS,  CORE Reports

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required

 
Request Service

Details

Service ID: 25536
Created
Tue 1/23/18 1:46 PM
Modified
Mon 6/25/18 12:43 PM