API Integration Services

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

API Integration

  • Service Type: Enhancing
  • Security Rating: Confidential
  • Business Impact: High
  • Business Priority: Medium
  • Lines of Service:
    • How We Work

Overview

Description

A brief summary of this service

API Integration Services provides the web platform for specific data transactions.

Value

How this service adds value towards the mission of the university

Allows campus data integrations to propagate in near real-time by posting changes in data so other web services APIs can consume those changes in campus applications, webs site, and services

Service Access

Access this Service

Additional links for accessing the service

Go to the Developer portal

Go to the Developer portal https://developer.oregonstate.edu/

Request Access

How to access to this service

Access is granted based upon defined need according to the data management policy

Service Hours

When this service is available

7/24/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost associated with this service.

Audience

Who can access this service

Application developers who manage data for OSU.

  • Students: N/A
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Restricted depending on the web platform’s content as unrestricted, sensitive, or confidential.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Documentation and guidelines are available here: https://developer.oregonstate.edu/documentation.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Enterprise Computing
  • Business Contact(s): kent.kuo@oregonstate.edu; miguel.fernandez@oregonstate.edu
  • Business Unit(s): Enterprise Computer Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

261744.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.9% planned uptime

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Data Integration, AWA, Banner FIS, Banner HRIS, Banner SIS, ODS, and CORE Reports

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required

API Integration Services enhances data integrations between systems and for mobile apps