Broadcast Engineering

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Broadcast Engineering

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: Medium
  • Business Priority: Medium
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University

Overview

Description

A brief summary of this service

Broadcast Engineering implements and maintains transmission-based systems on the OSU campus.

Value

How this service adds value towards the mission of the university

Providing professional engineering services to ensure Oregon State University can serve its remote learning sites, produce high quality digital content, and engage audiences around the world.

Service Access

Request Access

How to access to this service

Service Requests made through Team Dynamix, or E-mail Request.

Service Hours

When this service is available

M-F 8am - 5pm, except OSU holidays/closures, after hour support available upon request

Charges, Options & Fees

The cost for someone to access this service

Consult the Fee Book for equipment and labor costs.

Audience

Who can access this service

OSU students, staff and faculty.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: Some

Requirements for Access

Any additional requirements before a user can access this service

Dependent on staff availability.

Support & Training

Availability

When support for this service is available

M-F 8am - 5pm, except OSU holidays/closures

Training

What training is available for this service

Available upon request. Dependent on staff availability.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Academic Technology
  • Business Contact(s): Marc.Cholewczynski@oregonstate.edu, Jeffrey.Peterson@oregonstate.edu, thomas.e.williams@oregonstate.edu
  • Business Unit(s): Acadmic Technology - Media Services
  • Service Owner(s): Director of Academic Technology
  • Service Manager(s): Marc Cholewczynski
  • Escalation Contact(s):

Cost

The cost to operate this service

483,259 

Service Level Agreement

The agreed upon level of service between the provider and user

99% planned uptime

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Video Production

Enabling

Services that must be in place for this service to be delivered

Telcom/Network

Enhancing

Services that enhance the value of this service and are not absolutely required