Student Multimedia Service

Student Multimedia Service

  • Service Type: Enhancing
  • Security Rating: Sensitive
  • Business Impact: Medium
  • Business Priority: Medium
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Conduct Research

Overview

Description

A brief summary of this service

Equipment and training for use in multimedia academic projects and assignments.

Value

How this service adds value towards the mission of the university

Promotes digital literacy and enables users to learn, create, discover and communicate with multimedia technology

Service Access

Access this Services

Additional links for accessing the service

Student Multimedia Services

Student Multimedia Services http://is.oregonstate.edu/smst

Request Access

How to access to this service

Walk-in, Request Form

Service Hours

When this service is available

Varies by Academic Term (See Website: http://is.oregonstate.edu/sms)

Charges, Options & Fees

The cost for someone to access this service

Consult the Fee Book.

Audience

Who can access this service

OSU students, staff, and faculty.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU students, staff and faculty.

Support & Training

Availability

When support for this service is available

Business hours & by appointment  (See Website:  http://is.oregonstate.edu/sms)

Training

What training is available for this service

Training is available online, through workshops, or at the Multimedia Center in the Valley Library by appointment or at your convenience.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): David Goodrum, Director of Academic Technology
  • Business Contact(s): teresa.preddy@oregonstate.edu
  • Business Unit(s): Academic Technology
  • Service Owner(s): Kristina Case, Associate Director of Media Services
  • Service Manager(s): Teresa Preddy, Manager of Student Multimedia Services
  • Escalation Contact(s): kristina.case@oregonstate.edu

Cost

The cost to operate this service

602,413 

Service Level Agreement

The agreed upon level of service between the provider and user

guideline for turnaround time See website

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Media Services - Event Support, Audio/Video Production, Digital Content Creation

Enabling

Services that must be in place for this service to be delivered

Banner, network, team dynamix, library, campus lab

Enhancing

Services that enhance the value of this service and are not absolutely required