Productivity Tools

Productivity Tools

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research



A brief summary of this service

Access third-party software, such as Office and Google Suite, through OSU.


How this service adds value towards the mission of the university

Various local install & cloud-based productivity tools

Service Access

Access this Services

Additional links for accessing the service

Access Office365

Access Office365

Access OSU Google Apps

Access Google Apps

Request Access

How to access to this service


Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

Fees depend on specific software.


Who can access this service

OSU affiliates.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: Some

Requirements for Access

Any additional requirements before a user can access this service

OSU affiliation.

Support & Training


When support for this service is available

Service Desk hours


What training is available for this service

Training is specific to individual software suites.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Business Contact(s):
  • Business Unit(s): Customer Experience
  • Service Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Service Manager(s): TBD
  • Escalation Contact(s): Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services


Services related to this service that are not Enabling or Enhancing

All of them…


Services that must be in place for this service to be delivered

Active Directory auth, Microsoft Stack


Services that enhance the value of this service and are not absolutely required

None at this time

Request Service


Service ID: 25546
Tue 1/23/18 2:13 PM
Tue 2/21/23 1:49 PM