Qualtrics

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Qualtrics

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: Low
  • Business Priority: Low
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research

Overview

Description

A brief summary of this service

Qualtrics allows faculty and staff to administer, assign and review online surveys.

Value

How this service adds value towards the mission of the university

Web-based survey & data collection tools

Service Access

Access this Services

Additional links for accessing the service

Access Qualtrics

Access Qualtrics http://oregonstate.qualtrics.com/

Request Access

How to access to this service

automated

Service Hours

When this service is available

24/7/365 (Support hours during Service Desk standard hours)

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Qualtrics.

Audience

Who can access this service

Staff, students and faculty.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

ONID account.

Support & Training

Availability

When support for this service is available

Service Desk hours

Training

What training is available for this service

Web modules are available at Qualtrics.com.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Business Contact(s): Andrew.Wheeler@oregonstate.edu
  • Business Unit(s): Customer Experience
  • Service Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Service Manager(s): Doug Weir, College of Business; & Kirsten Petersen, Customer Experience
  • Escalation Contact(s): Standard

Cost

The cost to operate this service

53,743 

Service Level Agreement

The agreed upon level of service between the provider and user

Based solely on Qualtrics SLA

Other Services

Related

Services related to this service that are not Enabling or Enhancing

None at this time

Enabling

Services that must be in place for this service to be delivered

Active Directory auth

Enhancing

Services that enhance the value of this service and are not absolutely required

None at this time

 
Link to MySupport - technology request forms

Details

Service ID: 25547
Created
Tue 1/23/18 2:14 PM
Modified
Thu 8/29/24 3:53 PM