OSU Drupal

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Drupal

  • Service Type: Core
  • Security Rating: Public
  • Business Impact: High
  • Business Priority: Medium
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research

Overview

Description

A brief summary of this service

Drupal is an open-source web content management system (CMS). Web and Mobile Services uniquely customizes this platform with out-of-the-box tools, training, SEO optimization, OSU-branded assets and more, while making the platform available to OSU departments seeking a web presence.

Value

How this service adds value towards the mission of the university

Full-featured distribution, OSU look and feel, security patching/updates, IS Support, training, SEO/exposure

Service Access

Request Access

How to access to this service

http://is.oregonstate.edu/webform/contact-web-services

Service Hours

When this service is available

24/7/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Drupal.

Audience

Who can access this service

OSU departments and colleges.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

ONID account.

Support & Training

Availability

When support for this service is available

M-F 8:00-5:00

Training

What training is available for this service

Available online, as a class, or in open lab events seven to eight times per month.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Assistant Director, Digital Experience
  • Business Contact(s): matt.hansen@oregonstate.edu
  • Business Unit(s): IS
  • Service Owner(s): Assistant Director, DX
  • Service Manager(s): AssistantDirector, DX
  • Escalation Contact(s): Service desk standard

Cost

The cost to operate this service

555000.00

Service Level Agreement

The agreed upon level of service between the provider and user

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Other Services

Related

Services related to this service that are not Enabling or Enhancing

Wordpress, Generic Hosting

Enabling

Services that must be in place for this service to be delivered

IAM, Infrastructure (DNS)

Enhancing

Services that enhance the value of this service and are not absolutely required

API gateway, Calendar, Wordpress