Computer Classrooms

Computer Classrooms

  • Service Type: Core
  • Security Rating: Sensitive
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn

Overview

Description

A brief summary of this service

Computer classrooms provide a technology-enabled environment for teaching.

Value

How this service adds value towards the mission of the university

Computer-based Instruction & Testing

Service Access

Request Access

How to access to this service

R-25/webform

Service Hours

When this service is available

Class hours

Charges, Options & Fees

The cost for someone to access this service

The standard fee is $45/hour without provided instruction, but is set at the discretion of the director.

Audience

Who can access this service

OSU campus.

  • Students: All
  • Employees: Some
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU students and faculty.

Support & Training

Availability

When support for this service is available

Service Desk hours

Training

What training is available for this service

Training is available at the service desk.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Client Services (Andrew Wheeler)
  • Business Contact(s): Andrew.Wheeler@oregonstate.edu
  • Business Unit(s): Client Services
  • Service Owner(s): Director of Client Services (Andrew Wheeler)
  • Service Manager(s): SSG/Richard Turk
  • Escalation Contact(s): Standard

Cost

The cost to operate this service

139,082 

Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Departmental Computer Classrooms (e.g. INTO-OSU)

Enabling

Services that must be in place for this service to be delivered

Active Directory auth, Microsoft Stack, Service Desk, Endpoint Management, Citrix, Productivity Tools

Enhancing

Services that enhance the value of this service and are not absolutely required

None at this time

 
Request Service

Details

Service ID: 25563
Created
Tue 1/23/18 2:59 PM
Modified
Mon 4/2/18 2:30 PM