Computer Classrooms

Computer Classrooms

  • Service Type: Core
  • Security Rating: Sensitive
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn



A brief summary of this service

Computer classrooms provide a technology-enabled environment for teaching.


How this service adds value towards the mission of the university

Computer-based Instruction & Testing

Service Access

Request Access

How to access to this service


Service Hours

When this service is available

Class hours

Charges, Options & Fees

The cost for someone to access this service

The standard fee is $45/hour without provided instruction, but is set at the discretion of the director.


Who can access this service

OSU campus.

  • Students: All
  • Employees: Some
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU students and faculty.

Support & Training


When support for this service is available

Service Desk hours


What training is available for this service

Training is available at the service desk.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Business Contact(s):
  • Business Unit(s): Customer Experience
  • Service Owner(s): Director of Customer Experience (Andrew Wheeler)
  • Service Manager(s): SSG/Richard Turk
  • Escalation Contact(s): Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services


Services related to this service that are not Enabling or Enhancing

Departmental Computer Classrooms (e.g. INTO-OSU)


Services that must be in place for this service to be delivered

Active Directory auth, Microsoft Stack, Service Desk, Endpoint Management, Citrix, Productivity Tools


Services that enhance the value of this service and are not absolutely required

None at this time

Request Service


Service ID: 25563
Tue 1/23/18 2:59 PM
Mon 4/19/21 2:09 PM