Scholarship Management System

Scholarship Management System

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

The Scholarship Management System is a digital application system for institutional scholarships.

Value

How this service adds value towards the mission of the university

The SMS application allows OSU to coordinate with university colleges in the application, awarding, and distribution of institutional scholarships at OSU.

Service Access

Request Access

How to access to this service

Access is limited to staff in all OSU's colleges, all students, and the staff in the Office of Financial Aid and Scholarships at OSU.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use the Scholarship Management System.

Audience

Who can access this service

OSU students and staff.

  • Students: All
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU students and staff.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Contact the Office of Financial Aid and Scholarships.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Financial Aid & Scholarships
  • Business Contact(s): brian.hultgern@oregonstate.edu, tim.harris@oregonstate.edu, pete.pavey@oregonstate.edu
  • Business Unit(s): Office of Financial Aid and Scholarships at OSU.
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

7759.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Appworx, Banner Student, Banner Financial Aid, Student AR, FormFusion,  ODS,  CORE Reports

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required

 
Request Service

Details

Service ID: 25567
Created
Tue 1/23/18 3:07 PM
Modified
Fri 10/5/18 4:37 PM