Scholarship Management System

Scholarship Management System

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University



A brief summary of this service

The Scholarship Management System is a digital application system for institutional scholarships.


How this service adds value towards the mission of the university

The SMS application allows OSU to coordinate with university colleges in the application, awarding, and distribution of institutional scholarships at OSU.

Service Access

Request Access

How to access to this service

Access is limited to staff in all OSU's colleges, all students, and the staff in the Office of Financial Aid and Scholarships at OSU.

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use the Scholarship Management System.


Who can access this service

OSU students and staff.

  • Students: All
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU students and staff.

Support & Training


When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm


What training is available for this service

Contact the Office of Financial Aid and Scholarships.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Financial Aid & Scholarships
  • Business Contact(s):,,
  • Business Unit(s): Office of Financial Aid and Scholarships at OSU.
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services


Services related to this service that are not Enabling or Enhancing

AWA, Banner Student, Banner Financial Aid, Student AR, FormFusion,  ODS,  CORE Reports


Services that must be in place for this service to be delivered


Services that enhance the value of this service and are not absolutely required

Request Service


Service ID: 25567
Tue 1/23/18 3:07 PM
Tue 11/8/22 10:06 AM