In-Building Network Services

In-Building Network Services

  • Service Type: Core
  • Security Rating: Public
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research



A brief summary of this service

In-Building Network Services provides network support in campus buildings supported by Central IS.


How this service adds value towards the mission of the university

Provides wired and wireless network connectivity from buildings to the campus core network.

Service Access

Request Access

How to access to this service

Through desktop support units (DCA, CN, COE, CEOAS, etc.)

Service Hours

When this service is available


Charges, Options & Fees

The cost for someone to access this service

There is no cost to use In-Building Network Services.


Who can access this service

OSU campus.

  • Students: All
  • Employees: All
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Registration with IP management.

Support & Training


When support for this service is available

Individual departmentatl support huurs and central Service Desk Hours


What training is available for this service

There is no formal training necessary.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Networking and Telecom
  • Business Contact(s):
  • Business Unit(s): IS
  • Service Owner(s): Director of Networking and Telecom
  • Service Manager(s): Johan Reinalda
  • Escalation Contact(s): Service Desk Standard


The cost to operate this service


Service Level Agreement

The agreed upon level of service between the provider and user

"No SLAs, NOC has 1hr response time for Level 1 issues, ""commercially reasonable"" measures to restore services."

Other Services


Services related to this service that are not Enabling or Enhancing



Services that must be in place for this service to be delivered

Campus Core Network


Services that enhance the value of this service and are not absolutely required

None at this time.

Request Service


Service ID: 25591
Wed 1/24/18 1:09 PM
Wed 5/6/20 11:35 AM