Operational Data Store

Data Store

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

The Operational Data Store provides data from a variety of applications such as DegreeWorks and Canvas.

Value

How this service adds value towards the mission of the university

ODS is an important data repository from OSU's ERP systems and a number of other valuable data sources. This repository is the fundamental data source for most of the CORE reports and is also used for data integrations to multiple other applications.

Service Access

Request Access

How to access to this service

Access must be requested and approved by either Michael Hansen (Director of the Business Intelligence team) or Kent Kuo, Director of Enterprise Computing Services.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use the Operational Data Store.

Audience

Who can access this service

OSU staff.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU staff.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Consult BIC, ECS or Ellucian.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of the Business Intelligence team and Director of Enterprise Computing Services
  • Business Contact(s): kent.kuo@oregonstate.edu, michael.hansen@oregonstate.edu
  • Business Unit(s): Budget Office, Enterprise Computing Services
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

292232.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Appworx,  Banner SIS, Banner FIS, Banner Financial Aid, Banner HRIS, Banner Finance, Jaspersoft, and CORE Reports

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required

 
Request Service

Details

Service ID: 25599
Created
Wed 1/24/18 1:27 PM
Modified
Thu 5/3/18 10:20 AM