Active Directory

Accounts and groups

  • Service Type:
  • Security Rating:
  • Business Impact:
  • Business Priority:
  • Lines of Service:

Overview

Description

A brief summary of this service

Value

How this service adds value towards the mission of the university

Service Access

Request Access

How to request this service

Service Hours

When this service is available

Charges, Options & Fees

The cost for someone to access this service

Audience

Who can access this service

  • Students:
  • Employees:
  • Departments:
  • Associated Groups:

Requirements for Access

Any additional requirements before a user can access this service

Support & Training

Availability

When support for this service is available

Training

What training is available for this service

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s):
  • Business Contact(s):
  • Business Unit(s):
  • Service Owner(s):
  • Service Manager(s):
  • Escalation Contact(s):

Cost

The cost to operate this service

Service Level Agreement

The agreed upon level of service between the provider and user

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required