1. Service Catalog
  2. Communication & Collaboration
  3. Google Mail and Calendar
  4. Google E-mail and Calendar

Google E-mail and Calendar

Google E-mail and Calendar

  • Service Type: Core
  • Security Rating: Sensitive
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work
    • How We Operate the University
    • How We Conduct Research

Overview

Description

A brief summary of this service

Email and calendaring provided by Google as part of Google Apps for Education.

Value

How this service adds value towards the mission of the university

Access to an e-mail account, and calendar that is provisioned by OSU, protected by OSU policy and OSU contract with Google.

Service Access

Access this Service

Additional links for accessing the service

Login to Google G Suite

Login to Google G Suite https://is.oregonstate.edu/google

Request Access

How to request this service

Automatic

Request Access

How to access to this service

Service is automatically provisioned for OSU students and OSU employees.

Service Hours

When this service is available

24x7x365

Charges, Options & Fees

The cost for someone to access this service

No cost.

Audience

Who can access this service

Varied

  • Students: All
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

OSU student, or OSU employee that does not use Exchange based e-mail and calendaring.

Support & Training

Availability

When support for this service is available

https://oregonstate.teamdynamix.com/TDClient/1935/Portal/Home/?ID=9418bea8-9941-450f-b247-eb1dc864979f

Training

What training is available for this service

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s):
  • Business Contact(s):
  • Business Unit(s):
  • Service Owner(s): Director of IS Infrastructure
  • Service Manager(s): Director of Identity and Access Management
  • Escalation Contact(s):

Cost

The cost to operate this service

Current years costs have not been calculated

Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Enabling

Services that must be in place for this service to be delivered

...

Enhancing

Services that enhance the value of this service and are not absolutely required

 
Request Service

Details

Service ID: 38865
Created
Tue 9/17/19 9:02 AM
Modified
Wed 11/20/19 1:34 PM