IT Helpdesks for Employees

Issue/Question

  • Where can I get support at work as an employee?
  • Who is my support team?

Resources

Information Services provides desktop support to about half of campus through the Community Network service. Some colleges and departments provide IT support through their own helpdesks. If you are affiliated with one of the below colleges or departments, please contact the applicable helpdesk for IT support.

OSU IT Helpdesks

  • Community Network (541-737-8787)
    • Most administrative units: President's Office, Provost's Office, Finance & Admin, Research, Faculty Affairs, Undergraduate Education, Student Affairs, Enrollment Management, Information and Technology, Ecampus, Graduate School, Honors College, International Affairs, Outreach and Engagement
    • Business Centers: AMBC, ASBC, AABC, HSBC, UABC
    • OSU-Cascades
    • College of Agricultural Sciences: CAS Dean's Office, Department of Agricultural Education and Agricultural Sciences
    • College of Pharmacy
    • College of Public Health and Human Sciences
    • County Extension Offices and Ag Experiment Stations
    • Other units: SeaGrant, SpaceGrant, LPI, CFTH, LARC, MSI, INTO, Ag Research Foundation
  • Roots IT (541-737-2443)
    • Animal Sciences
    • Crop and Soil Science
    • Fisheries & Wildlife
    • Food Science & Technology
  • COSINe (541-737-5574)
    • College of Science
    • College of Liberal Arts
    • College of Education
    • Some College of Agricultural Sciences departments: Economics, Botany and Plant Pathology, Greenhouse
    • Some CEOAS departments: Geosciences, Environmental Sciences
    • Centers: CRLSL, EHSC, IPPC
  • College of Business Helpdesk (541-737-0947)
  • College of Engineering IT Support (support@engr.oregonstate.edu)
  • College of Forestry Helpdesk (541-737-2152)
  • College of Earth, Ocean, and Atmospheric Sciences (support@ceoas.oregonstate.edu, 541-737-3504)
  • College of Veterinary Medicine IT (541-737-6936, 541-737-6934)
  • Data And Media Infrastructure Team (Athletics, DAM-IT@oregonstate.edu, 541 737 5858)
  • MUDS IT Support
    • Memorial Union: 541-737-1193
    • University Housing & Dining Services: 541-737-2015
    • Dixon Recreation: 541-737-2943
    • Student Involvement & ASOSU: 541-737-1193
  • Student Health Services IS (shsis@oregonstate.edu, 541-737-9880)

If you are not sure which helpdesk supports your OSU workstation, please contact the IS Service Desk and they will refer you to the correct team.

Other Service Points

Details

Article ID: 53440
Created
Mon 5/7/18 3:27 PM
Modified
Tue 10/2/18 9:22 AM