Issue/Question
- How do I chat with an external (non-OSU) person in Teams?
- How do I add a guest to our team?
Environment
- Oregon State University
- Teams
Cause/Explanation
There are two ways to collaborate with non-OSU people in Teams:
- External access - allows you to chat (one-on-one or group chat) with a Teams user at another organization.
- Guest access - allows you to add a non-OSU person to a Team in Teams
Teams is primarily intended as a chat tool for internal OSU communications. However, there are many cases where chat with external parties can be useful, such as: interns, volunteers, community members, incoming students, alums, etc.
Resolution
Method 1 - Request Ability to Add Guests to a Team
Please use this form to request ability to add guests to a team: Microsoft Teams - Request the ability to add non-OSU people/accounts to a Team
Method 2 - Request Sponsored Account
You can request a sponsored ONID account for external people who need access to Teams and other IT services at OSU.
If you are a Community Network or Cosine customer and would like to request a sponsored account for an external person, please use this form: Request sponsored account
If you are not a Community Network customer, please contact your IT support team.
Assistance
For assistance, contact the Service Desk.