MS Teams - Can't Login or "You're Missing Out" Message

Issue/Question

  • I can't login to Microsoft Teams
  • When I login to Microsoft Teams I see the message "You're missing out; contact your administrator"

Environment

  • Oregon State University
  • Employee, Student
  • Microsoft Teams 

Cause/Explanation

To login to OSU's Microsoft Teams instance, you need to be a current OSU student, employee or associate.

We have had a few users who are current students or employees but were not licensed properly for Teams. Our Office 365 administrators can correct this issue when it occurs.

Resolution

  • Make sure to login with your username@oregonstate.edu (See MS Teams - How do I Login?)
  • If you see a message like "You're missing out; contact your administrator" contact the Service Desk for assistance. The Service Desk will escalate the issue to the OSU Office 365 team.

Assistance

For assistance, contact the Service Desk.

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Details

Article ID: 103461
Created
Fri 3/27/20 1:46 PM
Modified
Thu 12/15/22 11:54 AM

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