Teams - Can't Login or "You're Missing Out" Message

Issue/Question

  • I can't login to Microsoft Teams
  • When I login to Microsoft Teams I see a message "You're missing out; contact your administrator"

Environment

  • Oregon State University
  • Employee or Student
  • Microsoft Teams 

Cause/Explanation

To login to OSU's Microsoft Teams instance, you need to be a current OSU student, employee or associate.

We have had a few users who are current students or employees but were not licensed properly for Teams. Our Office 365 administrators can correct this issue when it occurs.

Resolution

  • Make sure to login with your username@oregonstate.edu (See MS Teams - How do I Login?)
  • If you see a message like "You're missing out; contact your administrator" contact the Service Desk for assistance. The Service Desk will escalate the issue to the OSU Office 365 team.

 

For assistance, contact the Service Desk.

Details

Article ID: 103461
Created
Fri 3/27/20 1:46 PM
Modified
Thu 7/23/20 5:00 PM

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