SAS - "A problem was encountered while installing Microsoft .NET Framework"

Issue/Question

  • When installing SAS 9.4, I received the message: "A problem was encountered while installing Microsoft .NET Framework 4.7.1"

Environment

  • Oregon State University
  • Windows 10 LTSB 1507
  • SAS 9.4

Cause/Explanation

Windows 10 LTSB 1507 supports up to .NET Framework 4.6.2: https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

SAS 9.4 supports .NET framework 4.5 or later: https://support.sas.com/documentation/installcenter/en/ikfdtnwx6sr/66390/PDF/default/sreq.pdf

However, the SAS 9.4 installer comes with a .NET Framework 4.7 installer, which does not work on Windows 10 LTSB 1507.

Resolution

Make sure .NET Framework 4.5 or 4.6 is installed: https://www.microsoft.com/en-us/download/details.aspx?id=30653

During the SAS install, when it says "Would you like to continue with the remaining installs" select "Yes". 

 

If the above doesn't work, reinstall Windows with a newer version that supports .NET Framework 4.7 and above (See: https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements).

 

For assistance, contact the Service Desk.

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