Proctorio

Issue/Question

  • What is Proctorio?
  • Who do I contact about Proctorio issues?
  • How do I get support with Proctorio?

Environment

  • Oregon State University
  • Students
  • Professors

Explanation

Proctorio is an on-demand, automated online proctor that can be used by downloading its extension using Google Chrome. Proctorio support is available for test takers 24/7 via live chat. For additional information on Proctorio, please review the Proctorio Q&A for students webpage.

(https://ecampus.oregonstate.edu/services/proctoring/)

Resolution

Students should use Proctorio live chat support for immediate assistance and let their instructor know if there are any issues. This is the fastest way to get assistance. See also https://learn.oregonstate.edu/canvas/proctorio-qa-students.

Note that depending on the Proctorio settings the instructor used for the exam, students can be logged out of Proctorio.

For issues with access codes, see: https://ecampus.oregonstate.edu/services/proctoring/how-to-guide.htm

Assistance

Details

Article ID: 127468
Created
Fri 2/5/21 3:26 PM
Modified
Wed 9/1/21 11:28 AM