Duo - “Access denied. Duo Security does not provide services in your current location"

Issue/Question

  • When I try to login with Duo, I receive the message: “Access denied. Duo Security does not provide services in your current location"

Environment

  • Oregon State University
  • Duo

Explanation

To comply with US regulations, Duo blocks authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the US Office of Foreign Assets Control. 

This decision is not within the control of Oregon State University. This action is being taken by Duo (in order to comply with U.S. Federal regulations). 

For more information, see: https://help.duo.com/s/article/7544?language=en_US

Resolution

If you will be impacted or have questions or concerns about this change, please contact the Service Desk. Our staff will assist you in identifying and connecting you to the necessary campus partner to ensure the quickest path forward. 

Assistance

For assistance, contact the Service Desk.

Details

Article ID: 137825
Created
Wed 5/4/22 10:29 AM
Modified
Tue 11/29/22 10:58 AM