Exchange - Forward a Message as an Attachment

Issue/Question

  • How do I forward an email as an attachment in Outlook?

Environment

  • Oregon State University
  • Exchange Email
  • Outlook 2016

Explanation

For troubleshooting, you may sometimes need to forward an entire message as an attachment so the full headers on the original message can be examined by IT.

Resolution

Outlook on the Web

  1. Select the message
  2. Select the drop-down menu next to Forward
  3. Select "Forward as attachment"

MacOS

  1. Select the email message.
  2. Click the Attachment button on the ribbon.
  3. A new email will open with the original email as an attachment.

Windows

  1. Open the email message. This can be done by double clicking on the email. 
  2. Click More near the top of the window and select Forward as Attachment.

Assistance

For assistance, contact the Service Desk.

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