Retiree Email - Configuring Outlook

Issue/Question

How do I configure Outlook to work with my Retiree Email?

Environment

• Oregon State
  • Retiree
    • Mac OS X
    • Windows
      • Outlook

Resolution

1. Open Outlook.
2. Click on File -> Add Account to open the Add Account window.
3. Select Manual setup or additional server types.
   
4. Select POP or IMAP email account.
   
5. Under the User Information section, enter the following information:
   Your Name: Self-explanatory
   Email Address: user@retiree.oregonstate.edu (replacing 'user' with your username)
6. Under the Server Information section, enter the following information:
   Account type: IMAP
   Incoming mail server: outlook.office365.com
   Outgoing mail server (SMTP): smtp.office365.com
7. Under the Logon Information section, enter the following information:
   User Name: user@oregonstate.edu
   Password: Your retiree email password (ONID password)
8. Your settings should look like this once you're done.
   
9. Click on More Settings... in the lower right-hand corner.
10. Under the Outgoing Server tab, check the box next to My outgoing server (SMTP) requires authentication..
    
11. In the Advanced tab, under the Server Port Numbers section, make sure the information is as follows:
    Incoming server (IMAP): 993 / Use the following type of encrypted connection: SSL
    Outgoing server (SMTP): 587 / Use the following type of encrypted connection: TLS
12. Click OK on all the currently opened dialog windows to close them. Your account should now be added to Outlook!

For assistance, contact the IS Service Desk.