CN - Setup a CN Account for a New Employee

Issue/Question

• What is a CN account?
• Who is eligible for a CN account?
• Is there a fee for a CN account?
• How do I request a CN account?

Environment

• Oregon State University
• Employee, Student Employee

Explanation

Account Types and Fees

A Community Network (CN) account can be one of the following:

• An OSU/ONID account with an Exchange mailbox attached that is supported by Community Network
• An account in the CN domain created upon request by a CN-supported department
• Less common: a "delegated" account in the ONID domain

Departments that are under contract for CN support may request a CN account for any person or resource they choose; there is no per-account fee.

CN fees are department-based and depend on the number of staff and faculty at and above 0.3 FTE, plus associates. Student workers and graduate students are not counted. There is no fee for resource accounts.

For more details about what the CN service includes, see: https://is.oregonstate.edu/service/cn-desktop-support

Exchange Email

Exchange mailboxes are created for employees by default. Exchange mailboxes are optional but encouraged for graduate students. For undergraduate student employees needing Exchange, we will create a separate "student employee" account.

Exchange mailboxes can also be created for interns, volunteers, temporary workers, etc., as well as for department shared resources.

Resolution

To request a CN account, use one of the following forms:

• Request a new account (Most common) - Use this form to request CN setup for an employee or student employee. Typically this is requested by a department administrator, supervisor, unit head or other department point-of-contact.
• Request a new resource (general mailboxes and calendars) - Use this form to request a mailbox setup for a department, room, or other resource.
• Request a sponsored account - use this form to request an ONID account for someone who is not eligible for ONID.

Other forms for new employees:

• Phone: To request phone setup please contact Telecom using this form: Request new phone setup
• New computer: To request a recommendation and purchase of a new computer or computer components see: https://is.oregonstate.edu/client-services/technology-purchasing
• Office move: To request an office move: CN - Schedule Office Move

Assistance

For assistance, contact the Service Desk.