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UIT CX Desktop Support
UIT CX Desktop Support
Articles (44)
Pinned Article
CN - Setup a CN Account for a New Employee
Overview of CN accounts, fees and how to request an account.
Pinned Article
CN - Tech Tips Guide
Pinned Article
Guide: Community Network Service Requests
Pinned Article
UIT Desktop Support Policies
Change an AD Account (Non-ONID) Password
Close an Employee Account
CN - Access CN Printer
CN - Access Network Drives
CN - Accounts - Access CN Account Exports
Process to access data from an account export.
CN - Computer Build or Rebuild
CN - Create and View Service Requests / Tickets
CN - Error Accessing File on Network Drive, "The file name is too long"
CN - Mac - Allow ConnectWise Remote Access on a Mac
How to allow applications, such as remote desktop programs, to run on macOS 10.14 Mojave.
CN - Mac - Approve the MDM Profile
CN - Mac - Change Power Settings
How to change power settings on an Apple computer.
CN - Mac - Encrypt a Mac using FileVault
Link to FileVault encryption instructions
CN - Mac - Known Issues in Big Sur
CN - Mac - Known Issues in Catalina
CN - Mac - Known Issues in Mojave
CN - Mac - Known Issues in Monterey
CN - Mac - Known Issues in Ventura
CN - Mac - When and How to Upgrade
CN - Operating System Life Cycle Information
CN - Policy - Software Licensing and Support
CN - Policy - Workstation Requirements
CN - Ricoh MP-C4504EX sending scanned TIFF images
How to change default scanned file type from TIFF to PDF for Ricoh MP-C4504EX copier
CN - Ricoh Print Code in Windows and MAC
How to add print codes to Ricoh printer properties.
CN - What is an LRP?
Describes the role and responsibilities of a CN LRP.
CN - Windows - "Switch User" Option Disabled
CN - Windows - Change Power Settings
CN - Windows 7 Computer Replacement
CN - Windows File Sharing
Shows Windows users how to share files through the local network using an SMB format.
Cosine Printing - "A policy is in effect on your computer which prevents you from connecting to this print queue."
CX - Restore Files on Network Share
How to restore files on CN-Share or a SIG share.
Dell Computer Boots with SupportAssist, Tries to Download Image
How do I schedule an Appointment for IT help?
How To Find The Computer Name
Library Label Printers (Internal)
Microsoft Defender for Endpoint (MDE) Installation and Onboarding (macOS)
Ricoh Copiers - View Page Counter Information
STOP Tags
Windows - Can't Login to Computer - "No logon servers available"
Windows - First Time Login Remote
WinSCP Profile Configuration
WinSCP installation and basic operations
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