UIT CX Desktop Support

Articles (48)

Pinned Article CN - Policies

Pinned Article CN - Setup a CN Account for a New Employee

Overview of CN accounts, fees and how to request an account.

Pinned Article CN - Tech Tips Guide

Pinned Article Guide: Community Network Service Requests

Change an AD Account (Non-ONID) Password

Close an Employee Account

CN - Access CN Network Drives

CN - Access CN Printer

CN - Accounts - Access CN Account Exports

Process to access data from an account export.

CN - Computer Build or Rebuild

CN - Create and View Service Requests / Tickets

CN - Error Accessing File on Network Drive, "The file name is too long"

CN - Mac - Allow ConnectWise Remote Access on a Mac

How to allow applications, such as remote desktop programs, to run on macOS 10.14 Mojave.

CN - Mac - Approve the MDM Profile

CN - Mac - Change Power Settings

How to change power settings on an Apple computer.

CN - Mac - Encrypt a Mac using FileVault

Link to FileVault encryption instructions

CN - Mac - Known Issues in Big Sur

CN - Mac - Known Issues in Catalina

CN - Mac - Known Issues in Mojave

CN - Mac - Known Issues in Monterey

CN - Mac - When and How to Upgrade

CN - Network Access for Personal Computers

CN - Operating System Life Cycle Information

CN - Policy - Software Licensing and Support

CN - Policy - Workstation Requirements

CN - Ricoh MP-C4504EX sending scanned TIFF images

How to change default scanned file type from TIFF to PDF for Ricoh MP-C4504EX copier

CN - Ricoh Print Code in Windows

CN - What is an LRP?

Describes the role and responsibilities of a CN LRP.

CN - Windows - "Switch User" Option Disabled

CN - Windows - Change Power Settings

CN - Windows 7 Computer Replacement

CN - Windows File Sharing

Shows Windows users how to share files through the local network using an SMB format.

Cosine Printing - "A policy is in effect on your computer which prevents you from connecting to this print queue."

CX - Restore Files on Network Share

How to restore files on CN-Share or a SIG share.

Dell Computer Boots with SupportAssist, Tries to Download Image

How do I schedule an Appointment for IT help?

How To Find The Computer Name

Library Label Printers (Internal)

Microsoft Defender for Endpoint (MDE) Installation and Onboarding (macOS)

MyCN - Access CN Files Remotely

How to access CN files from remote.

MyCN - Map a Folder via MyCN in Windows

How to create MyCN shortcuts on the Windows operating system.

MyCN - Share a File or Folder with a Link

How to create a shared link to a file on CN-Home or CN-Share.

MyCN - Transfer CN Files to Box from Off-Campus

Ricoh Copiers - View Page Counter Information

STOP Tags

Windows - Can't Login to Computer - "No logon servers available"

Windows - First Time Login Remote

WinSCP Profile Configuration

WinSCP installation and basic operations