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Display names cannot be updated in OSU Zoom account profile settings. This information is populated automatically through SSO. Display names can be changed on a per-meeting basis.
This KB includes information on how to locate a Zoom Recording that by default should appear in Media Space.
This KB includes steps on how to record a Zoom Meeting using either "Record to the Cloud" or "Record on this Computer"
This knowledge base article references a Kaltura article for requesting captions on a Zoom recording.