Issue/Question
- How do I transfer a meeting(s) from one user to another?
- I scheduled a meeting and need to transfer to someone else.
- How do I transfer meetings?
Environment
- Oregon State University
- Faculty/Staff
- Students
- Zoom Hosts
- Zoom Users
- Zoom
Explanation
Occasionally someone will schedule a meeting and then need to transfer it to another user. Additionally, sometimes people leave a position and need to transfer all meetings to another user. This article will help explain how to transfer meetings between users.
Resolution
Method 1 - Both hosts are active OSU users (Transfer one-off meetings between users)
- The user who needs the meeting is required to setup "scheduling privilege" for the user who currently has meeting on their account.
Note: For information on how to setup scheduling privilege, please visit https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=76679
- Once configured, the user with the meeting on their account needs to go to their meetings page (on the Zoom website)
- If the meeting is currently running, it must be stopped
- Click "Edit" next to the meeting that needs to be transferred
Note: If this is a recurring meeting then select "Edit all occurrences"
- Change the "Schedule For" from "Myself" to the user who needs to be the new host/owner
- Save the meeting
- The meeting will now be removed from the original host's "My Meetings" and appear in the new host's "My Meetings"
Note: If a recording is generated during the meeting, it will end up in the new host's My Media page (media.oregonstate.edu)
This process can be completed for any/all meetings that need to be transferred between users.
Method 2 - Original host is leaving or has left the university (Transfer all meetings from one user to another)
- If you need to transfer all meetings from someone's account that has left or is leaving the university, you can contact the Service Desk.
Note: Please have the original user's name/email ready and the name/email information for the new host.
- The Service Desk should generate a ticket and escalate to Zoom Support to handle.
Please note, this process can take anywhere from 24-48 hours to complete. If you need to transfer the meetings urgently, please let the Service Desk know.
Method 3 - Original host is leaving or has left the university (Transfer one-off meetings from one user to another)
- If you need to transfer one-off meetings from someone's account that has left or is leaving the university, you can contact the Service Desk.
Note: Please have the meeting IDs for the meetings that need transferred, the original user's name/email, and the name/email information for the new host ready.
- The Service Desk should generate a ticket and escalate to Zoom Support to handle.
Please note, this process can take anywhere from 48-72 hours to complete. If you need to transfer the meetings urgently, please let the Service Desk know.
Assistance
For assistance, contact the Service Desk.