 Zoom

Display names cannot be updated in OSU Zoom account profile settings. This information is populated automatically through SSO. Display names can be changed on a per-meeting basis.

Zoom now has automatic Live Transcription (closed captioning) available in English. Once enabled, this automatically adds text to the bottom of the video with what the host and others are saying. Users must enable the "This must be manually enabled on the host's Zoom account within their settings on the Zoom website. This article will review how to enable the automatic live transcription (closed captioning) settings and how to leverage them within a meeting.

On March 27, OSU's Zoom account will experience a change to the meeting join flow process. The New Meeting Join Flow streamlines the user experience of joining a meeting. Currently, users see up to three separate dialogue windows during the join flow: Please wait for the host to join, the video preview window, and the Waiting Room (if applicable). Among these improvements, the functionality of the first “waiting for host” window is combined with the third Waiting Room window.

This article is intended to help Zoom users who are experiencing meeting quality issues. We've provided tips for ensuring a high-quality meeting, along with tips on how to troubleshoot a meeting that is experiencing issues.

This article covers the steps for checking for updates in the Zoom desktop application.

On October 12, OSU's Zoom account will experience a change to the Zoom registration process. When an attendee registers for an event, the join link will no longer be displayed on the confirmation page of their web browser. Instead, the attendee will find the join link in the email confirmation.

Zoom does not allow users to own two or more meetings that occur at the same time. This situation might occur when a user schedules multiple meetings, some of which take place in the same or overlapping time slots.

Starting September 10, 2020 - Alll Zoom meetings will require a Passcode to ensure safer, more secure meetings.

With the Pronouns feature, you can add your pronouns directly to your user profile to display within Zoom meetings.

This KB includes steps on how to configure a scheduled OR started/running Zoom Meeting to include a telephone dial-in number and code for participants to call into the meeting.

Schedule a Zoom meeting with international dial-in phone numbers.

This KB includes information on the two methods of scheduling and using Zoom for audio-only conferencing.

This KB includes steps on finding your Host Key as well as how to edit your Host Key.

Standard User Experience for Cisco/Polycom with Zoom.

This KB includes steps on configuring the Exchange or Google Calendar Integration with Zoom. This allows meeting to appear in your Desktop Client "Meetings" and/or Upcoming Meetings view.

This KB article includes steps on turning on the Zoom Meeting settings "Mute Participants On Entry" and "Allow Participants To Unmute Themselves"

This Knowledge Base article covers disabling private chat on either your Zoom account or within individual meetings.

This KB article includes directions on how to disable participant annotation. This can be done for all of your Zoom meetings or on a meeting-by-meeting basis.

This KB includes information on where to download the latest Zoom client, plugins, apps, and browser extensions/add-ons directly from Zoom.

Edit a LIVE Zoom Meeting to enable BOTH "Telephone" AND "Computer Audio" options.

Zoom users now have the ability to enable the Q&A functionality for their Zoom meetings. Q&A allows participants to ask questions during the meeting, and for the host and co-hosts to answer their questions.

This KB includes two different methods of setting up office hours using Zoom. One is leveraging the registration process, the other is using the waiting room feature in Zoom.

This KB includes steps to joining a Zoom meeting as a participant/attendee using email invite, web browser, desktop client, iOS/Android mobile app, and telephone.

This KB includes information on how to locate a Zoom Recording that by default should appear in Media Space.

This KB includes information on how to pull reports for meetings and attendance as a Zoom User (member).

This KB includes steps on how to record a Zoom Meeting using either "Record to the Cloud" or "Record on this Computer"

This knowledge base article references a Kaltura article for requesting captions on a Zoom recording.

This KB includes information on reusing a Zoom Meeting ID along with details on how long "join" links are active. This KB will also cover scheduling an open-ended Zoom audio meeting for recurring use. This is useful for users who wish to have a dedicated phone number and meeting ID, often used for recurring audio-only conferences (without set dates).

This KB includes the necessary tasks that must be completed in order to configure Cisco/Polycom rooms to fully function with Zoom.

This article covers manually saving in-meeting chat, changing the default automatic save location, and how to access your saved in-meeting chat.

This includes steps on scheduling a Zoom Meeting using either the Zoom client, Web, or Mobile.

This KB includes information on the Zoom Microsoft Outlook Plug in. Included is how to schedule a Outlook Meeting with Zoom, adding Zoom to an existing Outlook event, and information on the Outlook Plug in.

This KB includes information on how to obtain a Webinar License and steps to schedule a Webinar.

This KB includes steps on assigning scheduling privilege as well as steps to scheduling a Zoom meeting for someone else.

This article covers how to leverage both scheduling an alternate host and making someone a co-host within a running Zoom meeting.

This KB includes steps to sharing your screen/application within a Zoom Meeting. Available on Windows, Mac, iOS and Android.

To ensure that only users logged in with the email used to invite them (in this case an oregonstate.edu email) can join, you can set your meeting to only allow authenticated users.

This knowledgebase article covers stopping and disabling a participant's video while in a meeting.

If you are in a rural location or know that you have low bandwidth at your location, you can apply some of the following tips to help improve your Zoom experience.

This article covers some setting changes and pointers for leveraging a Zoom Meeting similar to a Zoom Webinar.

This KB includes information on what a Zoom Personal Meeting ID (PMI) is and how to start or schedule meetings using your PMI ID and/or link.

These steps will enable the waiting room in Zoom to add security to Zoom Meetings.

The Zoom App Marketplace allows third-party developers to build applications that leverage Zoom’s platform. This article will outline the steps for requesting a 3rd party app integration into Oregon State Zoom.

Improve the background noise of applications during zoom meetings - allowing you to multitask or switch between applications while in a zoom meeting.