Zoom - Add International Dial-In Phone Numbers

Issue/Question

  • Can I add international dial-in phone numbers?
  • Can people call into a Zoom meeting from another country?
  • How do I add international phone numbers for calling into Zoom meetings?

Environment

  • Oregon State University
  • Faculty/Staff
  • Students
  • Zoom Users
  • Zoom 

Cause/Explanation

This Knowledgebase will cover how to add the option for international dial-in phone numbers to a Zoom meeting using the Zoom web interface. You can also do this using the Zoom desktop application and the Zoom Outlook plugin.

Resolution

Method 1 - Scheduling Meeting and Adding International Dial-In

  1. Sign-in at zoom.oregonstate.edu
  2. Click the "Schedule a Meeting" button
  3. On the Schedule a Meeting page, under "Audio" click "Edit"

     
  4. From the pop-up window search/scroll to find the country to need to add
  5. Click the check-box next to the country
  6. Once you click the box, it will automatically populate onto the right side under "Selected Countries/Regions"
  7. Click "Save"

     
  8. Once you click "Save" the pop-up will disappear and you will be taken back to the schedule page
  9. Finish configuring your meeting options and click "Save" at the bottom of the page

     
  10. Once you click "Save" you will be redirected to the meeting summary page
  11. Click the "Copy the Invitation" button

  12.  
  13. A pop-up window will appear with the country's dial-in numbers. If more than one number is displayed, note that any will work just fine.
  14. Copy and send the dial-in information to the appropriate participants.


     

Method 2 - Edit a Scheduled Meeting to Add International Dial-In

  1. Sign in to zoom.oregonstate.edu and select "Meetings"
  2. Click "Upcoming Meetings"
  3. Click the topic/title of the meeting you need to add international dial-in phone numbers to

     
  4. After clicking the title, you will be directed to the summary page. Select "Edit this Meeting" from the bottom of the page

     
  5. You will be redirected to the meeting setup page, click "Edit" under the "Audio" section

     
  6. A pop-up window will appear, search/scroll to find the country you need dial-in phone numbers for and click the check-box next to the country
  7. The country will auto-populate onto the right side under "Selected Countries/Regions"
  8. Click "Save"

     
  9. The pop-up window will disappear, scroll to the bottom of the page and click "Save"

     
  10. You will be redirected to the meeting summary page, click "Copy the invitation"

     
  11. A pop-up window will appear, locate and copy/paste the dial-in numbers and send them to the appropriate participants
              Note: If multiple phone numbers display for a country, any/all of them will work. You can send out one of them or all of them.

     

For assistance, contact the IS Service Desk.

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Details

Article ID: 98976
Created
Fri 2/21/20 10:37 AM
Modified
Fri 2/21/20 10:38 AM