Issue/Question
- Can we integrate other apps with Zoom?
- How do I add 3rd party apps to Zoom?
- I found a app in the Zoom Marketplace, how do I add it?
- I requested an integration and it has not been approved.
Environment
- Oregon State University
- Faculty/Staff
- Students
- Zoom User
- Zoom
Explanation
The Zoom App Marketplace allows third-party developers to build applications that leverage Zoom’s platform. By default, most applications require a completed HECVAT, review and approval process prior to being enabled. This article will outline the steps for requesting a 3rd party app integration into Oregon State Zoom.
Resolution
What is an Add-On / Integration?
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An add-on is a program (usually developed by a third party) that integrates with another application to increase its features and functionality. The two programs then work together to enhance the Zoom experience for the user.
Process for Requesting an Add-on / Integration
- Locate Zoom add-on in the Zoom App Marketplace or on the third-party vendor website and click "Request to Add"
- Work with the vendor to complete the HECVAT (Higher Education Community Vendor Assessment Toolkit)
- Once complete, email completed HECVAT to zoom.support@oregonstate.edu
- University Information and Technology will work with Office of Information Security to review the requested app and approve if applicable.
- Once the review process is complete, we will respond to your completed HECVAT message with an update.
Please note, these requests are reviewed on a monthly basis and are not always approved.
Technical Support for Add-On / Integration?
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University Information and Technology does not provide technical support for Zoom add-ons. Review the third party provider’s web documentation for support.
Assistance
For assistance, contact the Service Desk.