ONID - I changed my ONID password, what devices do I need to update after that change?

Issue/Question

• Why did the email on my phone stop working after I changed my ONID password?
• Why can't I access OSU_Secure or Eduroam after changing my ONID password?
• I changed my ONID password, what places do I need to update that?

Environment

• Oregon State University
  • ONID
  • Employee
  • Student

Explanation

Changing your ONID password does not update that password on your various devices.

This article is about issues that can arise after you change your password. For instructions to change your password, see: ONID - How to Change Your Password

Resolution/Answer

The following are known/common places to update the settings after you changed your ONID password.

1. E-mail programs (Outlook, Thunderbird, etc.) - laptop, mobile device, smartphone, tablet.
   • https://oregonstate.teamdynamix.com/TDClient/KB/?CategoryID=9077
2. Office 365
3. Wireless network settings on phones, laptops, tablets.
   • https://oregonstate.teamdynamix.com/TDClient/KB/?CategoryID=6890
4. Password managers (LastPass, Keeper,etc.)
5. Saved password stored in your browser (Chrome, Firefox, etc.)
6. Students - MyOregonState, Canvas, and other OSU systems that require your ONID username & password (use new password at next log-in)
7. Employees - Sync your Windows computer password
8. Apple - Keychain manager
9. OSU Virtual Private Network (VPN)

Assistance

For additional assistance, please contact the Service Desk.