ONID - I changed my ONID password, what devices do I need to update after that change?

Issue/Question

• Why did the email on my phone stop working after I changed my ONID password?
• Why can't I access OSU_Secure or Eduroam after changing my ONID password?
• I changed my ONID password, what places do I need to update that?

Environment

• Oregon State University
  • ONID
  • Employee
  • Student

Cause

Changing your ONID password does not update that password on your various devices.

Resolution/Answer

The following are known/common places to update the settings after you changed your ONID password.

1. E-mail programs (Outlook, Thunderbird, etc.) - laptop, mobile device, smartphone, tablet.
   • https://oregonstate.teamdynamix.com/TDClient/KB/?CategoryID=9077
2. Wireless network settings on phones, laptops, tablets.
   • https://oregonstate.teamdynamix.com/TDClient/KB/?CategoryID=6890
3. Password managers (LastPass, Keeper,etc.)
4. Saved password stored in your browser (Chrome, Firefox, etc.)
5. Employees - Sync your Windows computer password
6. Apple - Keychain manager
7. OSU Virtual Private Network (VPN)

Assistance

For additional assistance, please contact the Service Desk.