Microphone Not Working in Zoom or Teams

Issue/Question

  • My microphone works in Teams but not Zoom.
  • My microphone works in Zoom but not Teams.
  • My microphone was working until I connected a Bluetooth device.

Environment

  • Oregon State University
  • Teams, Zoom
  • Microphone

Cause/Explanation

This issue can be caused by microphone privacy settings that disable the microphone or other configuration issues.

Resolution

For help with Teams, see: MS Teams - Configure Camera and Microphone

For help with Zoom, see: Zoom - Audio Input Issue (Windows)

 

For assistance, contact the Service Desk.

Details

Article ID: 116950
Created
Thu 9/24/20 1:41 PM
Modified
Thu 9/24/20 1:46 PM