Microphone Not Working in Zoom or Teams

Issue/Question

• My microphone works in Teams but not Zoom.
• My microphone works in Zoom but not Teams.
• My microphone was working until I connected a Bluetooth device.

Environment

• Oregon State University
• Teams, Zoom
• Microphone

Cause/Explanation

This issue can be caused by microphone privacy settings that disable the microphone or other configuration issues.

Resolution

For help with Teams, see: MS Teams - Configure Camera and Microphone

For help with Zoom, see: Zoom - Audio Input Issue (Windows)

For assistance, contact the Service Desk.