Zoom - Account Types and Eligibility

Tags zoom

Issue/Question

  • Can I use Zoom at OSU?
  • What type of Zoom account do I have?
  • Can I upgrade my OSU Zoom account?

Environment

  • Oregon State University
  • Zoom

Explanation

Account Eligibility

  • All current OSU employees and students are eligible for a Zoom "Pro" account.
  • New students who are registered for START (new student orientation) can login to Zoom with ONID credentials and will receive a "Basic" account.
  • OSU associates with an active ONID account can login to Zoom and will receive a "Basic" account.
  • OSU Foundation and INTO OSU are eligible for a Zoom "Pro" account.

 

View Account Type

To determine your Zoom account type:

  1. Sign in at http://zoom.oregonstate.edu
  2. On the Profile page, look at User Type 

 

Account Types

  • Basic accounts can host limited 40-minute group meetings. One-on-one meetings are not limited.
  • Pro accounts can host meetings with unlimited minutes for up to 300 participants.
  • Webinar -  OSU holds a limited number of Webinar licenses that can be requested for your event.  

Note that Basic accounts have most of the same features of a Pro account. To request upgrade from Basic to Pro, contact the IS Service Desk. Your request will be escalated to the OSU Zoom support team for review.

Not a Current Student or Employee?

If you are not a current student or employee, you can still join Zoom meeting you are invited to, so long as the host provides you with a meeting ID and allows unauthenticated users.

If you need to host meetings, you can sign up for a free Zoom basic account at https://zoom.us/pricing. You will need to use a non-OSU email address.

 

For assistance, contact the IS Service Desk.

Details

Article ID: 80093
Created
Thu 6/6/19 3:38 PM
Modified
Mon 6/29/20 11:15 AM

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