Issue/Question
- Can I use Zoom at OSU?
- What type of Zoom account do I have?
- Can I upgrade my OSU Zoom account?
Environment
- Oregon State University
- Zoom
Explanation
Account Eligibility
- All current OSU employees and students are eligible for a Zoom "Pro" account.
- New students who are registered for START (new student orientation) can login to Zoom with ONID credentials and will receive a "Basic" account.
- OSU associates with an active ONID account can login to Zoom and will receive a "Basic" account.
- OSU Foundation and INTO OSU are eligible for a Zoom "Pro" account.
View Account Type
To determine your Zoom account type:
- Sign in at http://zoom.oregonstate.edu
- On the Profile page, look at User Type
Account Types
- Basic accounts can host limited 40-minute group meetings. One-on-one meetings are not limited.
- Licensed accounts can host meetings with unlimited minutes for up to 300 participants.
- Webinar - OSU holds a limited number of Webinar licenses that can be requested for your event.
Note that Basic accounts have most of the same features of a Licensed account. To request upgrade from Basic to Licensed, contact the Service Desk. Your request will be escalated to the OSU Zoom support team for review.
Not a Current Student or Employee?
If you are not a current student or employee, you can still join Zoom meeting you are invited to, so long as the host provides you with a meeting ID and allows unauthenticated users.
If you need to host meetings, you can sign up for a free Zoom basic account at https://zoom.us/pricing. You will need to use a non-OSU email address.
For assistance, contact the Service Desk.