Zoom - Account Types and Eligibility

Issue/Question

  • Can I use Zoom at OSU?
  • What type of Zoom account do I have?
  • Can I upgrade my OSU Zoom account?

Environment

  • Oregon State University
  • Zoom

Explanation

Account Eligibility

  • All current OSU employees and students are eligible for a Zoom "Pro" account.
  • OSU associates with an active ONID account can login to Zoom and will receive a "Basic" account.
  • OSU Foundation and INTO OSU are eligible for a Zoom "Pro" account.

 

View Account Type

To determine your Zoom account type:

  1. Sign in at http://zoom.oregonstate.edu
  2. On the Profile page, look at User Type 

 

Account Types

  • Basic accounts can host limited 40-minute group meetings. One-on-one meetings are not limited.
  • Pro accounts can host meetings with unlimited minutes for up to 300 participants.
  • Webinar -  OSU holds a limited number of Webinar licenses that can be requested for your event.  

Note that Basic accounts have most of the same features of a Pro account. To request upgrade from Basic to Pro, contact the IS Service Desk. Your request will be escalated to the OSU Zoom support team for review.

 

For assistance, contact the IS Service Desk.

Details

Article ID: 80093
Created
Thu 6/6/19 3:38 PM
Modified
Tue 1/14/20 1:45 PM