CN - Accounts - Change a CN Password in MyCN

Issue/Question

  • How do I change my CN account password?

Environment

  • Oregon State University
  • Community Network (CN)

Explanation

Customers who have one of the following account types can use MyCN to reset their password:

  • Student employees with an "se-username" account.
  • External customers who have been granted a "CN account" that is not an ONID account (e.g. you login as CN\username).
  • External customers who have been granted a "delegated account" in the ONID domain (but not sponsored accounts).

Note: If you have an ONID account (for students, employees, associates, or sponsored) please follow the ONID password reset steps instead. 

If you have a department account (not CN, not ONID), please contact your department IT for assistance.

Resolution

  1. The following steps assume that you know your current password. If you don't know your current CN password or are unable to login, please contact the Service Desk to get your password reset.
  2. Open a web browser and navigate to http://mycn.oregonstate.edu
    mycn.oregonstate.edu in the URL bar of a web browser.
  3. Log in with your username@oregonstate.edu account
    • Note for Student Employees: login as se-username@oregonstate.edu
      MyCN "Sign in" screen with example username "beaverb@oregonstate.edu".
  4. Enter your current or temporary password.
  5. Click on Settings -> Change Password
  6. For "Old password" enter your current or temporary password. Type in your new password twice and click Save.
  7. Once your CN password has been reset, try logging in again (to Outlook or MyCN) to confirm that your new password is working.

 

For assistance, contact the Service Desk.

Details

Article ID: 107232
Created
Fri 5/8/20 12:43 PM
Modified
Fri 5/8/20 3:34 PM