Guide: Community Network Service Requests

Community Network (CN) is a contracted desktop support service offered by University Information & Technology to several departments at OSU. The Service Desk is the point-of-contact for Community Network customers.

The following resources pertain specifically to CN customers. Using the request forms on this page will expedite completion of your request. If you don't see an appropriate form, give us a call.

Get Help

• Phone: 541-737-8787, option 2 (see "Get Help" link at the top of this page for our hours)
• In person: Visit us in Milne Computer Center 201 or call to schedule an on-site appointment
• Web: Submit a ticket online for help
• Email: You can reach us at cn.help@oregonstate.edu but often a phone call is better
• CN Tech Tips: See the CN Tech Tips Guide for how-to steps and answers to frequently asked questions

CN Account Requests

• Request setup of an account for a new employee
• Request a new resource (General Mailboxes, Calendars, and Distribution Lists)
• Request to close an account or remove permissions
• Add or remove LRP status (What is an LRP?)
• Request account migration between departments
• Request a new sponsored account
• Request a change to your ONID username (see also: Username change information)

CN Resource Requests

• Request access to an existing resource (Mailbox, Calendar, Distribution List, or Network Drive)
• Request a new "Restricted" Folder
• Request changes to an existing Distribution List

CN Computer Hardware Requests

• Computer recommendation and purchase
• Printer recommendation and purchase
• Surplus pick-up request

Other Common Requests

• DocuSign - Request Signing Group
• Request an Adobe Creative Cloud license
• Transfer ownership of Qualtrics surveys
• Request an office move
• Enroll in the OSU IT Outages notification system
• View OSU IT Outages Status page