Office 2019 for Windows - Exchange Email Setup

Issue/Question

• How do I setup Outlook 2019 for Windows to access my OSU Exchange email?

Environment

• Oregon State University
• Exchange Email
• Windows
• Outlook 2019

Resolution

1. Open the Outlook application. If this is the first time launching Outlook, you will automatically be prompted to enter your email address.  If this is not your first time opening Outlook, select Add Account available under the File –> Account Settings menu.
2. Enter your email address in the username@oregonstate.edu format, then click Connect. 
   • Please note, using firstname.lastname@oregonstate.edu when setting up your account may result in errors.  Enter your email address in the username@oregonstate.edu format. 
3. You will be prompted to select a server to connect to with this email address. 
   1. Exchange on-prem users:
      1. select "Exchange 2013 or earlier"
      2. There will be a prompt for a password. Select "More choices" and then "Use a different account" in order to access the Exchange mailbox using your ONID or CN credentials.
   2. Exchange Online users:
      1. Select "Exchange" 
      2. You may be redirected to the OSU Federated Login page.  The Username should be entered as username@oregonstate.edu.  Enter your OSU Login password in the following Password field, then click Sign In. 
4. Select "More settings" and the "Advanced" tab if you need to additional shared mailboxes to your Outlook profile.
5. Click OK to complete the account setup wizard. ​​​​​​​

Assistance

For assistance, contact the Service Desk.