Duo - Adding Touch ID as Duo Device

Tags Duo macos

Issue/Question

  • What is Touch ID?
  • How do I add my Mac Touch ID as an authentication device for my account?

Environment

  • Oregon State University
  • Employee, Student or Associate
  • ONID account
  • Duo-enabled user

Resolution

You may have your Mac computer Touch ID be registered as a device for Duo two-step login.

You must have the following:

  • A Mac computer with Touch ID
  • Safari or Chrome web browser
Important Note: Touch ID can be used only for web-based login.  It will not work for interactive logins, such as SSH sessions.

Before you begin:

  • Try to make changes to your devices during open hours of the Service Desk: if something doesn't go as expected, the Service Desk can help you resolve problems quickly.
  • It's best to add new devices before removing an existing device because you may need to complete a Duo authentication to add the new device. If you're changing your mobile phone number, keep your old phone active for Duo until you have the new phone/phone# working with Duo. Be sure to test the new device before removing the existing device.

Add Touch ID

  1. Set up Touch ID on your Mac computer. You can follow the instructions here if you have not done this before.
    https://support.apple.com/guide/mac-help/use-touch-id-mchl16fbf90a/mac

  2. Go to uit.oregonstate.edu/duo. Scroll down and click the button labeled "Manage your Duo devices".

  3. Login with your ONID information and pass through the Duo prompts.

  4. Click "Add a device".

    Uploaded Image (Thumbnail)

  5. Select “Touch ID”.

    Uploaded Image (Thumbnail)

  6. Follow the instructions at https://guide.duo.com/universal-prompt#add-touch-id

 

Assistance

For assistance, contact the Service Desk.

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