Issue/Question
- How do I install JMP?
- Is JMP compatible with my computer?
- Do I have to pay to use JMP?
Environment
- Oregon State University
- Student
- Graduate Student
- Employee
- Windows
- MacOS
License Restrictions
Available for OSU faculty, staff and students on institutional computers or personally-owned computers for use in education and non-commercial research.
Resolution
If installing from off campus, make sure to connect to the VPN before proceeding.
Windows
- Open Windows file explorer and enter \\software.oregonstate.edu\software into the address bar.
- If prompted for a username and password, enter "ONID\[Your ONID Username]" for the username and your ONID password for the password.
- Find the JMP folder and find the desired version.
- Copy the Windows folder under the desired version to the desktop.
- Also copy the corresponding license from the JMP Licenses folder.
- Run "Setup.exe" as an administrator.
- Choose an install directory (usually fine to leave this at default) and click next.
- Select any desired install options and click next.
- Click install.
- When finished, check the box for a desktop shortcut if desired and click finish.
- Opening JMP for the first time will prompt to register JMP. Click register later.
- When JMP opens, select "help -> renew license from the top menu.
NOTE: you may need to run JMP as an administrator by right clicking on JMP and selecting "Run as Administrator".
- Click open license and find the license file copied earlier.
- A popup window will open asking for an admin name and department. These can be left blank. Click OK.
MacOS
- Open Finder and select "Go -> Connect to Server".
- Enter "smb://software.oregonstate.edu/software" and click "Connect".
- If prompted for a login, enter "ONID\[Your ONID Username]" for the usernname and your ONID password for the password.
- Find the JMP folder and the desired version.
- Copy the Mac folder under the version to the desktop.
- Find and copy the corresponding license file in the JMP licenses folder to the desktop.
- Double click on "JMP-Install.dmg".
- Double click on "JMP [version].pkg".
- Click continue, then continue again.
- Change the install location if needed (usually fine to leave at default).
- Click install.
- Once finished installing, click close.
- Open JMP.
- When prompted for a license, click "open license" and find the license file copied earlier.
- This will prompt for an admin name and department (ok to leave these blank), then click ok.
- If prompted to register, click register later.
License Renewal
If JMP is already installed and just needs a new license, follow the steps below:
- Navigate to \\software.oregonstate.edu\software\JMP in File Explorer for Windows or smb://software.oregonstate.edu/software/JMP in Finder for Mac.
NOTE: If off campus, make sure to connect to the VPN before proceeding.
- Find the folder labeled [Year] JMP Licenses.
- Copy the license file for the installed version of JMP.
- Open JMP and select help -> renew license.
NOTE: On Windows machines, you may need to run JMP as an administrator by right clicking on JMP and selecting "Run as Administrator".
- Open the copied license file.
- Leave the admin name and department fields blank.
NOTE: If the "Renew License" option is grayed out, you can open the new license window by going to File->New->Script, and then entering Renew License(); and enter.
If license file is being prompted for multiple times, or license is not being saved/accepted, try the following:
Go to C:\Program Files\SAS\JMPPRO\<version> and check for the JMP.per license file. Rename this file to JMP.per.old
Open JMP and proceed with license.txt file to generate new JMP.per file, save to same directory as old JMP.per file. (now JMP.per.old)
If this does not work, save to Desktop and then move to the program directory. (may need admin credentials)
Opening JMP in the future should now see a valid license file and not prompt again.
For assistance, contact the IS Service Desk.