Xbox One - Finding your MAC Address

Explanation:

Your devices Network Adapter Address must be registered in order to receive network access. The Adapter Address is a unique number associated with your device's network adapter. It is also called a Physical Address, Hardware Address, Ethernet ID or MAC address on various systems. This MAC address should be registered in OSU_Secure or ResNet for better internet quality once you have followed the instructions to retrieve it.

Requirements:

  • Have a Xbox One
  • Have a display connected to the device

Steps:

  1. Navigate to My Games and Apps.
  2. Select Settings.
  3. Select Network.
  4. Select Advanced Settings.
  5. The MAC Addresses for the wired and wireless adapters should be displayed.

For assistance, contact the IS Service Desk.

Details

Article ID: 49877
Created
Thu 3/8/18 10:03 AM
Modified
Fri 11/30/18 1:45 PM