Question
- How do I approve the MDM profile to allow Community Network to push software updates?
Environment
- Oregon State University
- Community Network
- macOS
Explanation
Mobile Device Management (MDM) is a customized profile that allows Community Network to ensure Mac computers are up-to-date and secure.
Resolution
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Note: The following steps can be completed by any account on the computer and do not require admin privileges.
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- Go to System Preferences < Profiles.
- If the MDM profile has not been approved, you will see "MDM Profile" with a triangular yellow shield on it.
- Click on MDM Profile.
- In the right hand pane of the window you should see an "Approve..." button.
- Click on Approve...
- If you don't see the option to "approve" you may have already completed this step.
- You will be asked to confirm that you wish to approve the MDM Profile; click Approve.
The MDM profile is now allowed.
For assistance, contact the Service Desk.