Issue: Canvas - Link redirecting to Canvas Dashboard

Tags Canvas

Issue/Question

  • I am clicking a link in Canvas that is supposed to take me to specific Canvas content and, instead, I am being redirected to my Canvas Dashboard.

Environment

  • Oregon State University
  • Canvas

Cause/Explanation

The link is using the old URL domain (oregonstate.instructure.com) for Canvas.

Resolution

The link needs to be updated by the content owner to use the new URL domain (https://canvas.oregonstate.edu) for Canvas. Users can temporarily address the issue by right-clicking the link, copy/pasting the URL into their browser and manually replacing the "oregonstate.instructure.com" portion of the URL with "canvas.oregonstate.edu". The rest of the URL should remain intact.

Still have questions?

If you questions about this topic or related topics, please use one of the following methods to contact the Canvas team at Oregon State:

  • Add a comment/question to this article using the tools below the article
  • Send an email to Canvas@oregonstate.edu

Details

Article ID: 135771
Created
Mon 12/13/21 11:44 AM
Modified
Mon 12/13/21 11:44 AM